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Privacy Policy

Effective Date: 1/1/2023

 

At LM Techno Solutions, Inc. ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our tax preparation software ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We collect the following types of personal information:

 

a) Taxpayer Personal Identification Information

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  • Name

  • Email address

  • Phone number

  • Mailing address

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b) Tax-Related Information

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  • Social Security Number (SSN) or Taxpayer Identification Number (TIN)

  • Income information (W-2, 1099 forms, etc.)

  • Deductions and credits

  • Filing status, dependents, and other tax-related details

 

c) Payment Information

 

Credit card information or bank account details for payments (processed securely through third-party payment processors).

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d) Usage Data

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IP address, browser type, and other technical information about your interaction with our Services, such as pages visited, device information, and session duration.

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e) Cookies and Tracking Technologies

 

We may use cookies, web beacons, and similar tracking technologies to improve user experience and analyze usage patterns.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

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  • To Provide Services: Process tax returns, and communicate with the federal and state tax agencies about your tax filings.
     

  • To Improve Our Services: Monitor and improve the functionality and performance of our software.
     

  • To Communicate with You: Send important notices related to your account, such as updates on tax return status, changes to our services, or legal and regulatory updates.
     

  • To Process Payments: Facilitate payment transactions securely.
     

  • For Legal Compliance: Comply with applicable tax laws, regulations, and other legal obligations.

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3. How We Share Your Information

 

We may share your personal information in the following situations:

 

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our services (e.g., payment processors, hosting services, email providers). These third parties are obligated to keep your data confidential and use it only for the purposes of providing their services to us.
     

  • With Your Consent: We may share your information with third parties when we have your consent, such as when you authorize us to share your data with other service providers (e.g., tax professionals, financial institutions).
     

  • Legal Requirements: We may disclose your personal information to comply with legal obligations, enforce our terms of service, protect our rights, or respond to requests from government authorities.
     

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if your personal information is transferred.

 

4. Data Security

 

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. These measures include encryption, secure servers, firewalls, and access controls to prevent unauthorized access, alteration, or disclosure of your personal information.

 

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

5. Retention of Data

 

We will retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we will securely delete or anonymize your information.

 

6. Your Rights and Choices

 

You have the following rights regarding your personal information:

 

  • Access: You can request access to the personal information we hold about you.
     

  • Correction: You can update or correct inaccurate or incomplete information.
     

  • Deletion: You may request that we delete your personal information, subject to legal and contractual limitations.
     

  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
     

  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

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To exercise your rights, please contact us at support@lmtechnosolutions.com.

 

7. Third-Party Links

 

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information.

 

8. Children's Privacy

 

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. If we make changes, we will post the revised policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

LM Techno Solutions  

5030 Broadway Suite 815, New York, NY 10034  

Email: support@lmtechnosolutions.com

Phone: 1-888-692-5030  

 

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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